Privacy Policy
Agent2 is a trading name of Agent Two Ltd. We are the data controller for the personal data collected through this website.
We are committed to protecting your privacy and handling your data in accordance with UK GDPR and the Data Protection Act 2018.
If you have any questions about this policy, contact us.
1. What data we collect
We collect the following personal data when you use this website or contact us.
Name and email address when you submit an enquiry or contact form
Phone number if provided voluntarily
Business name and website URL if provided
IP address and browsing data collected automatically through analytics tools
Any other information you choose to share with us directly
2. How we collect it
We collect data through contact forms on this website, direct email enquiries, phone calls and through analytics tools that operate automatically when you visit the site.
3. Why we collect it
We use your data for the following purposes.
To respond to your enquiry
To provide and manage the services you have engaged us for
To send invoices and manage payments
To improve our website and services using anonymised analytics data
To comply with legal obligations
We do not use your data for automated decision-making or profiling.
4. Legal basis for processing
We process your data on the following legal bases.
Legitimate interests — responding to enquiries and managing client relationships
Contract — processing data necessary to deliver services you have engaged us for
Legal obligation — where we are required to process data to comply with the law
5. How long we keep it
We keep enquiry data for 12 months. We keep client data for six years following the end of our engagement in accordance with HMRC requirements. Analytics data is retained in accordance with the settings of the relevant analytics platform.
6. Who we share it with
We do not sell your data to third parties. We share data only where necessary with the following categories of third party.
Software providers used to deliver our services, including Google Analytics and any tools used to manage client campaigns
Accountancy and invoicing software
Legal or regulatory authorities where required by law
All third parties are required to handle your data in accordance with UK GDPR.
7. Cookies
This website uses cookies. Cookies are small files stored on your device that help us understand how the site is used and improve your experience.
We use the following types of cookies.
Essential cookies — required for the site to function
Analytics cookies — used to understand visitor behaviour in aggregate form
You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect how some parts of the site work.
8. Your rights
Under UK GDPR you have the following rights.
The right to access the personal data we hold about you
The right to correct inaccurate data
The right to request deletion of your data
The right to restrict or object to processing
The right to data portability
To exercise any of these rights, contact us. We will respond within 30 days.
9. Data security
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or disclosure. Data is stored securely and access is limited to those who need it.
10. Third party links
This website contains links to third party websites. We are not responsible for the privacy practices of those sites and recommend you read their privacy policies before sharing any personal data with them.
11. Changes to this policy
We review this policy periodically and update it when necessary. The date at the bottom of this page reflects when it was last updated. Continued use of the website following an update constitutes acceptance of the revised policy.
12. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office.
Last updated: April 2026